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Shipping Policy

Shipping Policy
Effective Date: 10/05/2025

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At Vulcan PC Services, I strive to ensure your custom PC reaches you safely and in excellent condition. Please review the shipping details below before placing your order.

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1. Shipping Options

You can choose between two delivery options:

  • Local Collection – Free local pickup can be arranged by appointment.

  • Nationwide Shipping (UK only) – PCs can be securely packaged and shipped to your address using a tracked courier service.

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2. Shipping Costs

Shipping fees are not included in the build cost and will be calculated separately based on:

  • Your location

  • Package weight and dimensions

  • Insurance coverage (if requested)

You will receive a full shipping quote before payment is finalized.

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3. Packaging and Handling

All systems are carefully packaged using protective materials to minimize the risk of damage during transit. Internal components may be secured with protective foam to prevent shifting. Instructions for unpacking will be provided if necessary.

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4. Delivery Times

Once the build is complete and fully tested:

  • Collection orders can usually be picked up within 1 business day.

  • Shipped orders typically arrive within 2–5 business days depending on courier and location.

You will receive tracking information once the item has been dispatched.

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5. Damaged or Lost Packages

If your PC arrives damaged or does not arrive at all, please contact me immediately. I will assist with filing a claim with the courier. Shipping insurance is optional but recommended for high-value builds.

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6. International Shipping

At this time, I only offer shipping within the United Kingdom.

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If you have any questions about delivery, feel free to get in touch before placing your order.

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vulcan.pc.services.uk@gmail.com
+44 7507766057

Vulcan PC Services logo – UK custom PC building expert

Charlie

“I have been using the PC for a few weeks now and it's been absolutely solid. Fast, quiet, and handles what I throw at it. Definitely worth it."

Connor

As someone who wasn't fully sure about the new style of PC's Wael made me feel comfortable from minute one even at first interest on the PC I was greeted with a friendly manner and I had all my questions answered in much detail. Even after purchase Wael provided me with further guidance after asking and without hesitation my questions were answered with step by step guidance and videos to help. 
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My first experience with Wael has been nothing short of fantastic and I hope to become a regular customer

Shurjahan

"You have been great with communication etc, the product is fantastic and my son is really happy with the advice you've given him. Thank you once again you've been very very helpful"
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